November 7th, 2025

New

Basic Administration Features

1. User Invitations

  • New User Registration (Fresh):

    • Users who are not registered on the platform will receive an email invitation. Once they complete the registration, they will be granted access to the organization.

    • New users can log directly into the organization's subdomain or navigate via their platform account.

  • Existing User Registration (Invitation):

    • Existing users who receive an invitation to a new organization will not need to re-register or set a new password. Their access is automatically granted based on the invitation.


2. Organization Creation

  • New Organization Creation:

    • Users can create a new organization after registering or selecting the "Create New Organization" option from their Organizations Section.

    • The process includes a step-by-step wizard where users enter:

      • Company name (checked for conflicts)

      • Basic information such as subdomain, location, VAT, and other details.

      • Products and packages selection, with the option to contact sales for a custom quote.

    • The process concludes with an overview and payment step where users provide payment information and complete the registration.


3. Groups Management

  • Existing Groups:

    • Predefined groups like Admin, User, and Guest are automatically created with default permissions.

    • Additional predefined groups can be created based on products selected by the organization.

    • Default groups cannot be deleted but can be edited to modify permissions.

  • New Group Creation:

    • Users can create custom groups and assign permissions from different products.

    • Groups can be organized by products or role types (e.g., Sales Team, Managers).

    • Users can be added to multiple groups. Their final permissions will reflect the union of permissions across all assigned groups.

  • Managing Group Members:

    • Administrators can view and manage users in selected groups, including:

      • Adding existing users to the group.

      • Removing users from the group.


4. User Profile Management

  • Users can view and manage their profile via the "My Profile" section.

    • Profile picture: Change or upload a new photo.

    • Personal details: Edit name, email, phone number, etc.

    • Contact information: Update details as needed.

    • Group membership: View the groups they belong to.

    • Recent logins: View details like IP address, location, and device for past sessions.

  • Admin Actions for Managed Users:

    • Admins can force password resets and view past sessions for managed users.


5. Suspended Access

  • Suspending User Access:

    • Admins can suspend access for users at the organization level, preventing them from accessing that specific organization while allowing continued access to others.

    • Suspended users will not count towards the organization’s subscription quota.

  • Re-enabling Access:

    • Admins can reactivate suspended users, but they cannot send another invitation. Instead, the user will be re-enabled from the user list.


6. Viewing and Managing Permissions

  • Viewing Your Own Permissions:

    • Users can access the "My Permissions" section from their profile dropdown to view all permissions they have.

    • The section shows the permissions granted by each group the user is part of.